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Our client is a sizable firm that focuses in innovation and technology.
Manager, Business Solution
Our client is a sizable firm that focuses in innovation and technology.
Manager, Business Solution
Responsibilities:
- Manage the IT Projects for Partnership team and serves as the primary liaison with key client representatives with the goal of owning the service delivery relationship
- Drives overall client satisfaction through effective coordination and communication of client deliverables; Perform project management duties and work with other teams for system integration
- Work closely with vendors and user teams to consolidate requirements and deliverables
- Ensures client and project requirements are being met with the highest quality and accuracy through verification and communicating routinely with both IT team, internal users and senior management
- Assist to develop and review requirements, specifications, business processes and recommendations for the proposed solution from various parties
- Proactively support the business objectives of Company by contributing technical advice and input as necessary
- Analyze operational matrix, Interpret data, analyze results using statistical techniques like BI tools and dashboard
- Conduct user acceptance test and user training before system go-live
- Perform any tasks assigned by supervisors
- Degree holder or equivalent preferably in Computer Science, Information Technology, System Engineering or related disciplines
- Min. 8 years or above working experience. Involvement and knowledge in design, development, testing, project management and system release in Sitecore, MS Dynamic CRM and API integration with various systems is a plus.
- Knowledge in C#, Low/No code, Azure Cloud, Open AI and ability to conduct modelling in MS Power BI will be an advantage
- Team player who prioritizes team success over individual success
- Outstanding relationship management and the ability to interact professionally with diverse group of business users to elevate the total user experience
- Ability to work independently with minimal guidance, mature and able to work under pressure
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- Good command of written, spoken English and Chinese
