Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team.
LOGISTICS EXECUTIVE, PLAN & BOOK - Service Delivery
Responsibilities:
The first contact point in the order management process. He/she will plan the appropriate schedule to ship the products in order to fulfill the customer’s shipment requirement while balancing the customer’s requirement with compliance with the organization’s policy
Working with cross teams on solutioning, and providing standard or exception solutions to the customer(s).
Receive and review customer’(s) orders for validity and ensure that the orders comply with the organization’s sales/ pricing agreement.
Plan the shipment schedule to fulfil the customer’s shipment requirement while spreading the loading to minimize shipment risk and cost to maximize the customer’s satisfaction.
Provide the shipment plan to the Processing team to enable them to place orders with suppliers, confirming orders to customers via our ERP system, JDE/ CW1.
Owns relationship with Suppliers and customers on order management and partner with Carriers/ Service Partners and Suppliers to ensure fulfilment of orders.
Manage, investigate and provide an innovative solution to resolve issues with carriers/ service partners and suppliers to ensure the shipments are loaded as per plan.
Monitor, compile and analyse order management-related data to support the process of exception handling, such as Change of destination, Detention-In-Transit, Air freight and etc as well as identify areas of improvement opportunities.
Requirements:
Diploma in Supply Chain or Business Administration or other discipline.
5 years or above experience in order processing with problem solving skill,preferably in supply chain function
Good problem-solving skills to provide supply chain solutions to customers
Good communication skills, fluent in English
Quick to act, adapt to changes quickly
Analytical skill
Will be an advantage if has experience in using JDE/CW1 system.
Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.
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