View job listingLOGISTICS EXECUTIVE, PLAN & BOOK - Service Delivery
Apply to Logistics Executive, Plan & Book - Solutioning
Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team.
LOGISTICS EXECUTIVE, PLAN & BOOK - Service Delivery
Responsibilities:
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The first contact point in the order management process. He/she will plan the appropriate schedule to ship the products in order to fulfill the customer’s shipment requirement while balancing the customer’s requirement with compliance with the organization’s policy
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Working with cross teams on solutioning, and providing standard or exception solutions to the customer(s).
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Receive and review customer’(s) orders for validity and ensure that the orders comply with the organization’s sales/ pricing agreement.
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Plan the shipment schedule to fulfil the customer’s shipment requirement while spreading the loading to minimize shipment risk and cost to maximize the customer’s satisfaction.
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Provide the shipment plan to the Processing team to enable them to place orders with suppliers, confirming orders to customers via our ERP system, JDE/ CW1.
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Owns relationship with Suppliers and customers on order management and partner with Carriers/ Service Partners and Suppliers to ensure fulfilment of orders.
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Manage, investigate and provide an innovative solution to resolve issues with carriers/ service partners and suppliers to ensure the shipments are loaded as per plan.
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Monitor, compile and analyse order management-related data to support the process of exception handling, such as Change of destination, Detention-In-Transit, Air freight and etc as well as identify areas of improvement opportunities.
Requirements:
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Diploma in Supply Chain or Business Administration or other discipline.
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5 years or above experience in order processing with problem solving skill, preferably in supply chain function
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Good problem-solving skills to provide supply chain solutions to customers
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Good communication skills, fluent in English
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Quick to act, adapt to changes quickly
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Analytical skill
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Will be an advantage if has experience in using JDE/CW1 system.
