Our client is a sizable financial product provider.
 
Responsibilities:

• Handle phone and email enquiries and process applications to enhance customer experience.
• Demonstrate and promote financial products or soft commodities to existing clients.
• Comply with procedures, policies and regulatory requirements to safeguard interests of both parties.
• Provide constructive feedback on operational workflow to enhance service quality and improve efficiency.
• Participate in ad hoc tasks and projects as assigned.

Requirements:

• Diploma or above in Business, Marketing or related disciplines.
• Over 2 years experience in customer service.
• Experience in call centre or banking and finance industry is preferable.
• Strong communication and interpersonal skills.
• Good command of both written and spoken English, Chinese and Mandarin.

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Personnel Consultants Limited, 21A Lucky Plaza, 315-321 Lockhart Road, Wanchai, HK; email to cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.
 
For more jobs, please visit our website:  http://www.delken.com.hk/.
 
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