Apply to Website and Operations Executive

Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy:

Website and Operations Executive

Responsibilities:

Assist in updating website content, banners, and product listings in a timely manner
Ensure product information (descriptions, images, pricing) is accurate and aligned with brand guidelines
Support campaign launches and promotional activities across the site
Collaborate with the team to analyze website performance and propose UX/UI improvements
Work with QA team to set up QA tasks to identify and report any bugs or broken links
Monitor site navigation and assist in implementing enhancements to improve conversion and retention
Liaise with Customer Service and Logistics teams to handle customer inquiries and resolve order-related issues
Track and follow up on order status, returns, and delivery performance
Support inventory updates and coordination for new product launches
Work closely with retail team, technology innovation team and supply chain teams to support campaign execution and ensure seamless online-to-offline coordination
Assist in generating operational reports and performance dashboards
Maintain accurate documentation and SOPs for e-commerce processes

Requirements:

Bachelor Degree or above in E-commerce, Marketing, Business Administration, or a related field
Minimum 3 years' relevant experience in commerce operations, digital marketing or website management
Proficient in using e-commerce platforms (e.g., Hybris, Shopify, Magento, Salesforce Commerce Cloud, or similar)
Basic understanding of UX/UI principles and website analytics tools (e.g., Adobe Analytics, Google Analytics)
Proficiency in Cantonese and English is a must
Experience with CMS tools or HTML/CSS basics is preferred
Knowledge of e-commerce performance KPIs

Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.

For more jobs, please visit our website: www.delken.com.hk.

(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)