• Responsible for technical project management of smart device products from pre-sales to EOL (End of Life), including regular products’ maintenance upgrades after-sales
• Work closely with Test teams and R&D teams to drive for the best in class in service quality and user experience; manage and meet the launch schedules of new smart device products and services
• Responsible for technical account management with mobile network operators, and manage technical acceptances of new smart device products
• Plan, manage, and execute QA field test of new smart device products and services
• Execute test cases and trouble-shoot issues in live networks; consolidate daily test reports and statistics
• Partner with mobile network operators to deploy new technologies of smart device products to market
• Ensured good quality of mobile services that can be launched to market and meet both internal and external expectations
• Manage specifications and technical requirements of new smart device products
• Technical support to business units and CS team

• Diploma or above in Electrical Engineering, Telecommunications or relevant disciplines
• 5 years’ relevant experience in technical support on mobile devices and/or network
• Strong project management skill and attentive to details
• Strong knowledge and/or experience in telecommunication technologies; experience in Android system is a plus
• Good problem solving and debugging skills
• Good command of written and spoken English and Chinese 

For more jobs, please visit our website: www.delken.com.hk. 

(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)