View job listing
Apply to Logistics Executive, Plan & Book - Service Delivery
Our client is a Global Company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. They are now seeking a Logistics Executive, Plan & Book to join their team.
LOGISTICS EXECUTIVE, PLAN & BOOK - Service Delivery
Responsibilities
- Owns back-end process of order management based on the schedule planning provided by the Solutioning team timely and ensures orders and booking processing KPIs are met.
- Review customer’(s) orders through the system and ensure accurate data entries in compliance with the SOPs and organization policy. Follow-up tasks could include but are not limited to:
- Place order with Supplier(s) and place booking with Carrier(s) and ensure receipt of order and booking confirmation
- Follow through with order status till the container is loaded systematically
- Validate packing list against orders and thereafter final load systematically.
- Complete and/or close the orders in the system, thereby ensure all system requirements are fulfilled to enable digital order/ booking tracking
- Process order amendment in accordance to the revised solution/ plan provided by the Solutioning team.
- Tracks order fulfilment rate and ensure data is fully visible systematically.
- Owns data accuracy and completeness in the system
Desired Skills & Experience
- Diploma in Business Administration or other discipline.
- 2-3 years of experience in order service delivery role, preferably in freight forwarding environment or in Supply Chain related roles
- Strong interpersonal skills to enable effective cross functional teamwork.
- Good spoken and written communication skills.
- Self-starter and fast learner who can work independently.
- Ability to follow up on shipment orders effectively.
- Ability to work well under pressure.
- Customer oriented and result focus.
- Excel/ words savvy.
- Will be an advantage if has experience in using CW1 system.