Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy:
Website and Operations Executive
Responsibilities:
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Assist in updating website content, banners, and product listings in a timely manner
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Ensure product information (descriptions, images, pricing) is accurate and aligned with brand guidelines
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Support campaign launches and promotional activities across the site
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Collaborate with the team to analyze website performance and propose UX/UI improvements
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Work with QA team to set up QA tasks to identify and report any bugs or broken links
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Monitor site navigation and assist in implementing enhancements to improve conversion and retention
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Liaise with Customer Service and Logistics teams to handle customer inquiries and resolve order-related issues
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Track and follow up on order status, returns, and delivery performance
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Support inventory updates and coordination for new product launches
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Work closely with retail team, technology innovation team and supply chain teams to support campaign execution and ensure seamless online-to-offline coordination
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Assist in generating operational reports and performance dashboards
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Maintain accurate documentation and SOPs for e-commerce processes
Requirements:
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Bachelor Degree or above in E-commerce, Marketing, Business Administration, or a related field
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Minimum 3 years' relevant experience in commerce operations, digital marketing or website management
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Proficient in using e-commerce platforms (e.g., Hybris, Shopify, Magento, Salesforce Commerce Cloud, or similar)
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Basic understanding of UX/UI principles and website analytics tools (e.g., Adobe Analytics, Google Analytics)
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Proficiency in Cantonese and English is a must
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Experience with CMS tools or HTML/CSS basics is preferred
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Knowledge of e-commerce performance KPIs
Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.
For more jobs, please visit our website: www.delken.com.hk.
(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)