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Website and Operations Executive

Wanchai, Hong Kong
Our client is a leading High-tech electronics consumer products company, they invite bright and energetic candidate for the following vacancy:

Website and Operations Executive

Responsibilities:
  • Assist in updating website content, banners, and product listings in a timely manner
  • Ensure product information (descriptions, images, pricing) is accurate and aligned with brand guidelines
  • Support campaign launches and promotional activities across the site
  • Collaborate with the team to analyze website performance and propose UX/UI improvements
  • Work with QA team to set up QA tasks to identify and report any bugs or broken links
  • Monitor site navigation and assist in implementing enhancements to improve conversion and retention 
  • Liaise with Customer Service and Logistics teams to handle customer inquiries and resolve order-related issues
  • Track and follow up on order status, returns, and delivery performance
  • Support inventory updates and coordination for new product launches 
  • Work closely with retail team, technology innovation team and supply chain teams to support campaign execution and ensure seamless online-to-offline coordination
  • Assist in generating operational reports and performance dashboards
  • Maintain accurate documentation and SOPs for e-commerce processes
Requirements:
  • Bachelor Degree or above in E-commerce, Marketing, Business Administration, or a related field
  • Minimum 3 years' relevant experience in commerce operations, digital marketing or website management
  • Proficient in using e-commerce platforms (e.g., Hybris, Shopify, Magento, Salesforce Commerce Cloud, or similar)
  • Basic understanding of UX/UI principles and website analytics tools (e.g., Adobe Analytics, Google Analytics)
  • Proficiency in Cantonese and English is a must
  • Experience with CMS tools or HTML/CSS basics is preferred
  • Knowledge of e-commerce performance KPIs


Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.

For more jobs, please visit our website: www.delken.com.hk. 

(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)

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