Our client is a leading multinational online gaming company that focuses on Japanese market.

Customer Support Agent (Japanese Speaking)
 
Duties:

• Nurture player relationships via e-mail and live chat
• Resolve customer queries and issues
• Assist in the alignment of promotions across all customer communication channels
• Receive, handle, and translate customers’ KYC documents
• Assist in English to Japanese translation work for new games and promotions
• Perform ad-hoc duties as assigned by supervisor

Requirements:

• Native Japanese speaking and writing skills
• Good command of both written and spoken English and Chinese
• Proficient in MS Office Suite
• Good team player with excellent communication and interpersonal skills
• Self-motivate and able to work under pressure
• Customer-oriented

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited, Rm 1202, 12/F  C.C.Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.
 
For more jobs, please visit our website:  http://www.delken.com.hk/.
 
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