Our client is a sizeable firm that focuses in innovation and technology.
Senior Officer, Membership
Responsibilities:
- Develop content for a new global startup community platform by working closely with internal marketing partners, cross-functional teams and external partners
- Acquire new members and develop community campaigns to enhance customer experience through various touch points online and offline
- Drive and execute community campaigns, including campaign calendar planning, content strategy and design, segmentation, and personalization
- Implement tracking and reporting mechanisms to measure CRM performance, KPIs and conversions to help enhance the effectiveness of campaigns
- Undertake other duties as assigned by Line Manager
Requirements:
- Bachelor’s degree or equivalent preferably in Business, Management or Marketing
- A minimum of 3 years’ relevant working experience in communications, marketing, translation, etc. Experience in customer loyalty programme and CRM would be an advantage
- Experiences in planning, delivering, and executing eDM including a good understanding of segmentation, personalization, email designs knowledge, dynamic contents and compliance with data privacy regulations is preferred
- Strong copywriting skills and some knowledge of design software (such as Photoshop, Canva) is an advantage
- Excellent organization, interpersonal, copywriting and communication skills
- Strong can-do mind-set & people skills
- Fluent in written & spoken Cantonese, Mandarin & English
- Commencing position will be commensurate with qualifications, relevant experience, and competencies
Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.
For more jobs, please visit our website: www.delken.com.hk.
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