Our client is a sizeable firm that focuses in innovation and technology.
 
Senior Officer, Membership
 
Responsibilities:
	- Develop content for a new global startup community platform by working closely with internal marketing partners, cross-functional teams and external partners
 
	- Acquire new members and develop community campaigns to enhance customer experience through various touch points online and offline 
 
	- Drive and execute community campaigns, including campaign calendar planning, content strategy and design, segmentation, and personalization
 
	- Implement tracking and reporting mechanisms to measure CRM performance, KPIs and conversions to help enhance the effectiveness of campaigns
 
	- Undertake other duties as assigned by Line Manager
 
Requirements:
	- Bachelor’s degree or equivalent preferably in Business, Management or Marketing
 
	- A minimum of 3 years’ relevant working experience in communications, marketing, translation, etc. Experience in customer loyalty programme and CRM would be an advantage
 
	- Experiences in planning, delivering, and executing eDM including a good understanding of segmentation, personalization, email designs knowledge, dynamic contents and compliance with data privacy regulations is preferred
 
	- Strong copywriting skills and some knowledge of design software (such as Photoshop, Canva) is an advantage
 
	- Excellent organization, interpersonal, copywriting and communication skills
 
	- Strong can-do mind-set & people skills
 
	- Fluent in written & spoken Cantonese, Mandarin & English
 
	- Commencing position will be commensurate with qualifications, relevant experience, and competencies
 
Interested candidates, please send your resume (MS Word document) including employment history, present and expected salary to cv@delken.com.hk.
For more jobs, please visit our website: www.delken.com.hk.
(All personal data submitted will be treated in strict confidential and used for recruitment purposes only.)