Our client is a leading IT solutions provider.

Deskside Support Engineer

Responsibilities:

• Provide technical support of daily desktop support/mobile devices and problem resolution
• Perform IT helpdesk support including call handling, troubleshooting, follow-up action, coordination and escalation
• Good knowledge of current Microsoft Windows operating systems and networking technologies
• Take ownership of call resolution until it is resolved.
• Handle ad-hoc assignments assigned by supervisor

Requirements:

• At least 1-2 years of working experience in IT
• Strong knowledge of Microsoft Office and Windows desktop environments
• Experienced in providing desktop support and Mobile support
• Certificates in MCSA / MCSE / MCP / CCNA / ITIL will be an advantage 
• Strong communication skills is essential.
• Good Problem solving, analytical, interpersonal
• Working Location: Hung Hom, Kowloon Bay, Tsim Sha Tsui

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited, 21A, Lucky Plaza, 315-321 Lockhart Road, Wanchai, HK; email to cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.
 
For more jobs, please visit our website:  http://www.delken.com.hk/.
 
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